Refunds & Shipping

REFUNDS CAN NOT BE PROCESSED AFTER ORDER HAS SHIPPED.

WE ARE NOT RESPONSIBLE FOR MIS-DELIVERED PACKAGES, ANY PACKAGE THAT IS MARKED AS SUCCESSFULLY DELIVERED WILL HAVE TO UNDERGO COURIER INSURANCE CLAIM PROCESS. A replacement can not be reshipped until claim has been processed and APPROVED. Upon receipt of non-approval, we are not responsible.

We do not process address changes, please request for order cancellation.

Questions? Email info@hercandyshop.co.