Privacy Policy

Effective date: November 9, 2026

Her Candy Shop ("HCS," "we," "us") respects your privacy. This policy explains what information we collect when you visit hercandyshop.co, join our list, or place an order, and how we use it. Your information will NOT be sold to a third party, and will remain 100% on the records of HCS.

Information we collect

Information you give us: your name, email address, mobile phone number, shipping and billing address, and order details when you sign up for our list, contact us, or make a purchase.

Payment information: card payments are handled by our payment processors. We do not see or store your full card number.

Automatic information: like most websites, our site and website platform may collect basic technical information such as your browser type, device, and pages visited, using cookies and similar tools.

How we use your information

We use your information to process and ship your orders, send order updates, answer your questions, send you emails and text messages you have agreed to receive about drops, restocks and deals, and improve our website and products.

Text messages (SMS)

If you check the box to receive texts, you agree to receive recurring automated marketing text messages from Her Candy Shop at the mobile number you provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.

Reply STOP at any time to unsubscribe, or HELP for help. You can also email us at info@hercandyshop.co.

We do not sell, rent, or share your mobile number or text messaging opt-in with third parties or affiliates for their marketing purposes. Your phone number and text consent are only shared with the service providers that deliver our messages for us.

Emails

If you join our email list, we will send you updates about drops, restocks and deals. Every marketing email includes an unsubscribe link, and you can opt out at any time.

Who we share information with

We only share your information with companies that help us run our business, and only as needed for them to do that work: our website and email/text platform (Wix), our payment processors, and shipping carriers that deliver your orders. We may also share information if the law requires it. We never sell your personal information.

How long we keep it and how we protect it

We keep your information as long as you are on our list or as needed for orders, taxes and legal records. We use reasonable safeguards to protect it, but no method of sending or storing information online is 100% secure.

Your choices and rights

You can ask us to see, correct, or delete the personal information we have about you, or to remove you from our list, by emailing info@hercandyshop.co. California residents may have additional rights under California law, including the right to know what we collect and to request deletion. We will not treat you differently for using these rights.

Age

Our website and products are intended for adults 18 and older. We do not knowingly collect information from anyone under 18.

Changes and contact

We may update this policy from time to time. The effective date at the top shows when it last changed. Questions? Email us at info@hercandyshop.co.